Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Maya Samsudin
Maya Samsudin

Just left a 5 star review

Doctor is very helpful and advice what should I do and not do ^^ very thankful I appreciate it

Good doctor! Well explain to us.

Patient doctor understanding the situation and explaining diagnosis.

Good service and well consulting doctor, regularly visiting patient

The experience is wonderful and very staff and doctor very professional and detail.

Everyone here nice and friendly very comfortable for the body check

Very good clinic and do things in fast manner

Doctor Nicole is well details person and explain in details. Nurses are friendly.

Good services and info

บริการดีมาก

The female doctor is very nice

Nurse joan very professional and frienly

The doctor is nice and the receptionist service is fast. They all can speak Mandarin.

很好。

I’m here to seek help for eczema and cold sore. Doctor is professional and very friendly, confident in her knowledge. Recommendations were given beyond medical treatments, I especially appreciate the honesty about lower cost of purchasing similar meds at the pharmacy instead of her clinic. Do call in advance to share which problem you seek to treat as different doctors here are proficient in different subjects — I was treated by the lady dermatologist

Good service with professional advice from doctor😊

Had a great experience with Dr Nicole with such a good explanation of the sickness. The staff here are very friendly as well. Happy to see all females are working here which is comfortable for women.

Very nice doctor and environment

Good service 👍🏻

Dr Yong and Nurses are professional and friendly. 👍🏻

Doctor very patience

Good dressing serivce

good service

工作人员都很nice

Dokter and staff very friendly ,

Excellent service. Good attention from the reception and the doctor. Came here to change dressing on my wound from an operation I had at the hospital. No complaints.

Veryy good and friendlyy doc

Doctor is very good and also the staff. Everytime Im sick I go here

Clean environment, good and patience doctors

Doctor and staff very good and explain so details. Highly recommend clinic.

医生很好 环境也很干净

Great clinic with decent overall service, but the doctor was truly excellent—knowledgeable, attentive, and caring. Highly recommended!

Good experience. Doctor and nurses are friendly and helpful.

Friendly nurse and doctor ❤️

Doctor Lee was very kind and patient. Doctor Lee took the time to understand my symptoms and explained everything clearly, which made me feel very comfortable and reassured throughout the consultation ☺️

Dr. Foo is a very patient, kind, and professional doctor. She took the time to listen carefully to my concerns, explained everything clearly, and made me feel comfortable throughout the consultation. Her caring attitude and attention to detail gave me great confidence in her treatment. I truly appreciate her dedication and highly recommend Dr. Foo to anyone looking for a knowledgeable and compassionate doctor.

男医生很好,解释很清楚

Staff friendly and doctor

Great experience. The doctor was attentive and took the time to explain everything clearly. The nurses were friendly and very helpful.

Service很好 很耐心

Detailed and good consultation by doctor, he knew how to check critical issue

good service

Doctor is professional and friendly.the receptionist is polite and the clinic is hygiene and clean .

Dr.Lee is good and patience

always frequent here as my go to clinic where the nurses are friendly and doctor takes good care of you

这里的医生好好!!

Dr. Foo is lovely, kind, efficient and professional. I described my symptoms to her, she listened and acknowledged them without me needing to over-explain myself. Proceeded to prick my finger and take the time to explain to me what all the indicators mean. She’s great, really recommend. The receptionist was funny and nice too.

服务好,医生说的很详细!

greet customer service ! Doctor super best & friendly

这里的医生和柜台人员都很友善,亲切。。。😊

Service gooooood

Friendly nusre joan

Very nice and detail doctor Staff service is good Comfortable 👍🏻