Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Chew Ang Ho
Chew Ang Ho

Just left a 5 star review

Doctor very patience

Excellent service. Good attention from the reception and the doctor. Came here to change dressing on my wound from an operation I had at the hospital. No complaints.

Good services... Doctor and nurse is very friendly 😄

Goods services

Both doctors were great, and all the staff were very friendly. During my dressing, Grace kept chatting with me, which made the long dressing process much more enjoyable. After that, Isabella explained my wound care and the doctor’s instructions clearly with a warm smile. Even though the clinic was busy, everyone was attentive and gave me the best care. It was a very comfortable and reassuring dressing experience. Highly recommended!

got medication here and the doctors is very informative, professional advice

Good service with professional advice from doctor😊

不错的体验,医生护士们都非常耐心细致和细心

Preferable clinic for my family. Quick and efficiency.

Doctor is very good and also the staff. Everytime Im sick I go here

Good service And staff very nine

The female doctor is very nice

Very nice and detail doctor Staff service is good Comfortable 👍🏻

Very nice doctor and environment

Friendly staffs and doctors

Dokter and staff very friendly ,

这里的医生和柜台人员都很友善,亲切。。。😊

Kind and good doctor

Doc was super friendly and provided good points to even avoid the same issue in future. Clean and tidy and very affordable.

医生很好 环境也很干净

good service

Doctor is very helpful and advice what should I do and not do ^^ very thankful I appreciate it

this id my first time visit doc was so good and friendly and well explained about my sickness

บริการดีมาก

The doctor is nice and the receptionist service is fast. They all can speak Mandarin.

Good fast treatment n no waiting timr

Great clinic with decent overall service, but the doctor was truly excellent—knowledgeable, attentive, and caring. Highly recommended!

Nice doctor and nurse

Dr. Chua is very attentive and explains everything in great detail. What I appreciate most is that he explains things in simple, easy-to-understand language instead of using complicated medical terms. I fully understand my condition and what I need to do to manage and improve it. Highly recommended! ❤️

Patient doctor understanding the situation and explaining diagnosis.

good and details doctor

Efficiency, Good service attitude, Friendly Doctor & assistants, Clean environment.

Staff friendly and doctor

Service gooooood

Dr Yong is a very good and patient doctor. He explained to me clearly and gave me the best healing option. He gave me the confidence that I can trust his diagnosis. I would definitely come here again and I highly recommend people to come visit here.

Doctor Nicole is well details person and explain in details. Nurses are friendly.

Been here a couple time because I just moved into the area. Doctors area really nice and professional, explained my condition and answered all my questions

The experience is wonderful and very staff and doctor very professional and detail.

Friendly nurse and doctor ❤️

Fast registration. Very efficient and friendly staff. I went it for straightforward sore throat. Dr was professional and kind, gave proper recommendations to prevent worsening.

Very friendly staff and professional doctor

Good services and info

Dr.Lee is good and patience

这里的医生好好!!

服务很好,医生都很好

Service很好 很耐心

服务好棒棒哒

Everyone here nice and friendly very comfortable for the body check

Very fast service for emergency purposes

Totally satisfied with the Klink. I am visiting here for the 3rd time and so far the service is absolutely perfect. Doctor is very friendly, she gives time to understand your condition and check thoroughly. 5 stars for them

Great experience. Doctor explained clearly and staff were very helpful.

Quick efficient and kind! Highly recommended!

I’m here to seek help for eczema and cold sore. Doctor is professional and very friendly, confident in her knowledge. Recommendations were given beyond medical treatments, I especially appreciate the honesty about lower cost of purchasing similar meds at the pharmacy instead of her clinic. Do call in advance to share which problem you seek to treat as different doctors here are proficient in different subjects — I was treated by the lady dermatologist

greet customer service ! Doctor super best & friendly

Dr. Lee help me diagnosed for my allergies symptoms. I always knew i had issue but he went in depth with the explanation on this. I appreciate the insights and would definitely recommend him. Thanks again!