Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

CELINE CHOO XIN RU / UPM
CELINE CHOO XIN RU / UPM

Just left a 5 star review

I went to the clinic at 8pm and it was still opened. Friendly staff and doctor , for my case it wasnt necessarily to get any creams and medicines so doctor only gave me medical advices. Will visit again.

Nice clinic , polite doctor and professional

服务好棒棒哒

Good experience. Doctor and nurses are friendly and helpful.

Been here a couple time because I just moved into the area. Doctors area really nice and professional, explained my condition and answered all my questions

vry good sservice

Very good clinic and do things in fast manner

Everyone here nice and friendly very comfortable for the body check

good and details doctor

男医生很好,解释很清楚

Good service and well consulting doctor, regularly visiting patient

Nice doctor and nurse

greet customer service ! Doctor super best & friendly

这里的医生和柜台人员都很友善,亲切。。。😊

Preferable clinic for my family. Quick and efficiency.

Dr. Chua is very attentive and explains everything in great detail. What I appreciate most is that he explains things in simple, easy-to-understand language instead of using complicated medical terms. I fully understand my condition and what I need to do to manage and improve it. Highly recommended! ❤️

Quick efficient and kind! Highly recommended!

Great clinic with decent overall service, but the doctor was truly excellent—knowledgeable, attentive, and caring. Highly recommended!

Dr Yong is a very good and patient doctor. He explained to me clearly and gave me the best healing option. He gave me the confidence that I can trust his diagnosis. I would definitely come here again and I highly recommend people to come visit here.

Good service And staff very nine

Good service , friendly

Dr. Foo is a very patient, kind, and professional doctor. She took the time to listen carefully to my concerns, explained everything clearly, and made me feel comfortable throughout the consultation. Her caring attitude and attention to detail gave me great confidence in her treatment. I truly appreciate her dedication and highly recommend Dr. Foo to anyone looking for a knowledgeable and compassionate doctor.

Great experience. The doctor was attentive and took the time to explain everything clearly. The nurses were friendly and very helpful.

很好。

Service gooooood

Patient doctor understanding the situation and explaining diagnosis.

Both doctors were great, and all the staff were very friendly. During my dressing, Grace kept chatting with me, which made the long dressing process much more enjoyable. After that, Isabella explained my wound care and the doctor’s instructions clearly with a warm smile. Even though the clinic was busy, everyone was attentive and gave me the best care. It was a very comfortable and reassuring dressing experience. Highly recommended!

good service

Goods services

医生很好 环境也很干净

Very nice doctor and environment

Doctor Lee was very kind and patient. Doctor Lee took the time to understand my symptoms and explained everything clearly, which made me feel very comfortable and reassured throughout the consultation ☺️

this id my first time visit doc was so good and friendly and well explained about my sickness

Dr. Foo is lovely, kind, efficient and professional. I described my symptoms to her, she listened and acknowledged them without me needing to over-explain myself. Proceeded to prick my finger and take the time to explain to me what all the indicators mean. She’s great, really recommend. The receptionist was funny and nice too.

服务很好,医生都很好

The doctor is very professional and attentive. Highly recommended.

Staff friendly and doctor

不错的体验,医生护士们都非常耐心细致和细心

got medication here and the doctors is very informative, professional advice

Good dressing serivce

Friendly staffs and doctors

บริการดีมาก

Tq Dr Nicole for resolve my problem:)

Dr. Lee help me diagnosed for my allergies symptoms. I always knew i had issue but he went in depth with the explanation on this. I appreciate the insights and would definitely recommend him. Thanks again!

grace r very friendly, and the doctors are very professional and reassuring 🥰

这里的医生好好!!

Excellent service. Good attention from the reception and the doctor. Came here to change dressing on my wound from an operation I had at the hospital. No complaints.

Dr.Lee is good and patience

Very nice and detail doctor Staff service is good Comfortable 👍🏻

Layanan baik dan bagus.

Dr. Foo is exceptionally attentive, caring, and thorough. My entire family chooses this clinic, even though it’s a little farther from home, because we know we’ll receive the right level of care and treatment every time. The clinic is also an excellent place for medical check-ups. Highly recommended!

Good service 👍🏻

Friendly nurse and doctor ❤️

Service很好 很耐心

Clean environment, good and patience doctors

Friendly nusre joan

Veryy good and friendlyy doc