Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

阿瀚
阿瀚

Just left a 5 star review

热心很细心

Very good service.

女医生很细心,细心到一开始我们还以为会要150,结果三种药才70🥹 开心🥳 而且人很好 也会一直问你,等你没有东西想问了才走

Very good doctor.... Thanks

Very professional and patient doctor who explains symptoms and potential treatment plans in detail💖 highly recommend

Detailed diagnosis and reasonable price. The doctor and staff are friendly.

Very patience doctor explain all the sickness possibility, how it will caused the symptoms fully understand patients situation give suggestion or patient.

Great service and attentive GP

Doctor n nurse, very friendly. Very soft spoken. 👍🏻

Dr Lee ⭐️⭐️⭐️⭐️⭐️

Staff is friendly. Doctor is details in checking and advise professionally.

Good service and good doctor.

good service

Very professional, and fast service.

Good experience

Nice doc

Efficient and very seamless visit in the clinic. Helpful and friendly staff and doctor.

Good Service and very cheap

Good mak mak

Very kind and good service. Very polite dr. 100% recommended to come here

very good service and doctor

doctor very nice

All staff and doctor friendly 👍

New clinic and Good service

Dr Foo was very attentive and detailed. Had really bad stomachache and she checked me thoroughly. Even checking my abdomen to see bowel movement & painful areas. She then gives a very clear detailed explanation on the meds given and the steps to be taken after the visit with the doctor. The staffs on the reception are also really kind and helpful.

Professional doctor. Good medicatikn experience here.

Very detail check up 👍

A new, clean and bright clinic, conveniently located in a quieter part of SS2 Petaling Jaya. Dr. Foo Sulyn is highly-approachable, and was very detailed and thorough in her diagnosis of my son's ankle injury.

Doctor and nurse have a good service

The Dr.Lee Wai Yern and nurses on shift is very kind and friendly. Will introduce more to family member and friends next time.

医生非常好,讲解我的病因 非常感谢

看的是女医生 有耐心 解释详细 价钱合理 环境也好 5🌟推荐

Nurse very kind

Good doctor ☺️☺️

Doctor very nice

环境很干净舒服,医生也很好❤️

Doctor friendly nurse good service

Nice service

Love the way that the doctor that concern about you.

nice service and affordable price

Dr Chan is very detailed and explained everything really clear. Clinic is new and everyone is very nice.

Great explanation.

Very good

Good service Affordable service Friendly staffs Kind doc.. 🧿🪬