Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Nurul Ain
Nurul Ain

Just left a 5 star review

Dr explain clearly and treatment was fast.

doctor friendly and professional

Price on higher side but ok

Easy & experience. Good service

Doctor nice and profesional

Doctor has excellent bedside manners. Would recommend pj folks to visit!

医生很nice 也很温柔👍🏻 100分👍🏻

医生很细心,很友善,整体都很好!

staff and doctor are so friendly

Nice dr and staffs! Thank youu

Dr Desmond is professional and patient. The clinic is also sparkling clean!

Good doctor and nurse

Doc is good and explains well

Been here a couple of times already and it's always a pleasure to see them for any medical needs that me or my family has. The nurses were always incredibly friendly and warm. Doctors on the other hand were very professional and understanding, never fail to take their time to explain everything to me, making sure I understood the issue that I was facing, and the treatment that they were going to provide. Prices were also reasonable too. 10/10 would recommend!

Excellent service

Doctor was super patient and talked me through the problem I had. Recommended

Dr. Foo is very professional snd gentle. The process here is fairly efficient and quick

Dr. Foo is a truly dedicated and compassionate doctor. She takes the time to listen, explains things clearly, and genuinely cares about her patients’ well-being. Her professionalism and kindness are deeply appreciated. Highly recommended! 👍👍👍

很详细很细心

staff dan dr. terbaikk 👍🏻

Very professional and details with th consultation.

Good services

The doctor is friendly and provide a good construction 💯

Great service by the Dr! Very polite and fast

Patience doctor and the medicine is always effective

The besttt klinik

Good service

前台护士们很有礼貌 医生很细心看诊 会先询问病人问题 解释清楚病情 价格公道 喜欢他们的服务。

good service

doctor explained and checking very patiently Nice and professional

The doctor is very nice and the wound dressing process is painless ☺️

They gave me advice on how to protect my ruptured ear

Good service

Great team and the doctor is patient and thorough.

Very good, patient ,kind and positive Dr.Foo in explaining symptoms and even willing to do extra checkups for me. She really provided me with counseling and emotional value So far this is the best doctor I have ever seen. Would come back here for further checkups.

Doctor was thorough with her examination and highlighted clearly the causes and symptoms and the suggested treatment. She was very gentle too during her examination.

服务很好

Great service

my first time here.. place looks nice and clean.. Doctor Foo Sulyn very nice and patient too..

医生很好~ 服务不错 ~ 环境干净

Doctor was patient and explained my sickness and symptoms in detail.

Good service by Dr foo. Very patience

This is an amazing clinic. they hv very nice doctors here that are very patient, kind and will explain everything to you. I sent my maid here to check her ears as she complained that she can't hear. Dr Desmond said that it's due to earwax. As the ear wax was thick, he could not flush it out. An eardrop was given to soften the wax and he asked us to come back again for follow up check up the next week to flush out the wax. However, today, when we went, there was another lovely lady doctor and she said no sign of the wax anymore and did not even charged us for any consultation and checking. Very kind of her. This has been MY to go to clinic ever since I moved here last year. Waiting time isn't long if there are no full-body medical check-up patients (or alternatively, call first to inquire of the no of patients) Would have given a 10* if there are such category.

Dr Sulyn Foo very gentle, professional and patient, took vaccine for our kid

Good service

My preferred clinic. Doctors are attentive.

Dr Foo is knowledgeable, kind , humble and patience throughout the consultation and treatment. Thank You for saving my life ! A doctor with great compassion is not easy to find. Strongly recommend her as she is a doctor with passion of healing patient.

The doctor is very good and does not prescribe unnecessary medication. The prices are also reasonable.

Clean environment, patient doctor

服务很好

医生护士态度很好,值得来

The doctor was really kind and gentle when speaking to me about my situation. Very grateful for her professionalism and compassion!

Doctor is very friendly and attentive.

Came here after i got some allergics on my face & body due to medical reactions and the doctor consulted me very well, thankyou!

Good Service 🥰 Thank you Dr Foo. Really recommend

Very polite and helpful staff. Acurate diagnosis. Highly Knowledgable Doctor on duty

Klinik cantik bersih. Doctor baik

The place is very clean, and the doctor is patient and thorough in explaining everything. Highly recommended!

医生非常温柔和耐心的解释 环境也很整洁干净

Good doctor with good skills 🫡

Good environment and patient doctor. Reasonable price