Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

May
May

Just left a 5 star review

Nice doctor. Giving me very clear explanations

Good Services

Came here for body check up package RM128 with my husband. Dr Yong was very active and friendly throughout the process, very satisfied.

医生和前面的几个小姐姐人都很好呀🥰🥰🥰都很温柔

Fast and effective service. Recommend well

Very good

Good service and friendly doctor. The staff were helpful and the waiting time was reasonable. Recommended

very polite, nice and accommodating staffs and doctor!

The doctor explains your illnesses with detail and soothing calm attitude. They pay attention to all your concerns and make sure to check thoroughly

good and professional doctor

Recommended clinic nearby pj area …nice receptionist and doctor.

Very helpful receptionists and Doctor. Thank you!

I feel comfortable after interacting with the female doctor, DR Nicole is very nice. tq

Staff and doctor are polite and patience despite the fact it’s public holiday and many patients waiting. Dr check very thoroughly.

Good job Dr Foo.

Good service

Doctoe very friendly and treat well.

So good klinik ni..

感恩医生耐心的解释。

good service and fast

Klinik yang baik..bersih servis pantas..staff dan doktor sangat baik

Had a great experience at the clinic today. The receptionist was friendly and efficient, and the doctor was very professional and attentive. Everything was handled smoothly - definitely a reassuring visit.

Came several times. Staff are attentive and doctors are friendly.

Thank you Dr Yong for the treatment 😁

Dr Yong and Nurses are professional and friendly. 👍🏻

Great service by doctor and staff

Dr grace is very kind and friendly

Thank you for the doctor to help me diagnose my sickness.

Dr is friendly

Doctor Su Lyn is very friendly and explains everything in detail. Comfortable environment.

Environment is good.Friendly

Good service, staff and doctor are very friendly and helpful. Not very expensive too.

Went to Mediverse for the first time to treat an abscess . Just random search . Dr Chua who attended to me was friendly and knowledgeable. Good nice clinic which I think it’s fairly new but overall experience was good even with the receptionist!

医生很有耐心讲解,很好服务,

staff joan very nice

Dr Lee is awesome, my fav doctor. 5 stars

医生会说华文方便很多,前台的小姐姐很友好价格优惠非常适合学校党

staff was very nice and it was very quick

服务满意

Dr. Lee very patience to explain my situation, feel be emphasize not just simply for consult

great experience detailed explanation. recommended clinic 👍🏻

Very good

Dr is very detail and kind

Good service 😊

Been here a few times and the nurses and the doctors are all very friendly and helpful!

Dr Yong is very nice and professional throughout the whole porgress. thank you for the treatment.

非常细心,非常有耐心,很好

服务很好,医生都很好

Dedicated parking, friendly polite receptionist and doctor. Highly recommend