Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Asiah Mohd Shah
Asiah Mohd Shah

Just left a 5 star review

生医温柔

Good services 5 star for clinic

Went here and attended by dr lee! Very patient and friendly! Highly recommended!

Dr Foo handled me professionally with a very thorough examination. She is meticulous and caring towards my concerns. Will definitely come back for sure!

Good services

Selalu datang sini, ubat dia berkesan untuk migrain. Tempat selesa dan pekerja semua peramah ❤️

I've actually came here few times ady for my UTI treatment. All the while, Dr Foo is the one that taking care of my case and she is very professional and patience. She explain a lot of things to me, and also answer all my questions and doubts so that I wouldn't feel worried. Here's always the place that I come back if I have any issues with my body even though it's quite far from my house haha.

Good service

Dr Foo is very detailed in her explanation of test conducted. Clinic has lots of parking on weekends.

Klinik ini sangat bagus🌟🌟🌟🌟🌟

Very Attentive and thoughtful

Doctor was very patient and detailed

doctor very good

Very nice clinic. Friendly staff, friendly doctor. Did a health screening and was very happy with everything, doctor explained everything very thorough.

Doctor is friendly Open on PH

Good experience, doctors are friendly and detailed, experienced and reasonable price too

Doctor and nurse here super friendly and very detailed.

Clean environment, nice Dr, clear explanation, friendly staff

Dr Affendi very friendly and professional. Nurses also very helpful. Overall, very good experience here

Doctor was friendly and spot on their works

医生很好 很有耐心 会解释很清楚 👍

Good service, staffs are friendly and helpful.

医生解释的很详细 都有一一解答我的问题

Got a consultation with Dr Foo Sulyn. Lovely woman, very well spoken. Came for a blood test and I have really difficult veins but she got my bloods in one try. Much love.

Had a deep cut while washing sinky and the Doctor Nicole is very patient in explaining and sharing how to take care the wound. Good service provided.

Fast and efficient!

医生很好

2nd time visit to this clinic and the specialists here are friendly and experience, panel to AIA as well 👍🏻👍🏻

Good place

The doctor was very professional and patient.

Very nice and professional for deal with the disease

医生和护士都很亲切

The doctor was very professional and patient. Good environment

good service

Came here for influenza vaccine, was in and out within 5 minutes. Dr was very kind as well. Very efficient!

Thank you Dr Yong

Good service

my favorite clinic, even though jauh tpi sanggup datang, tq doc and staff

Staffs and doctors are very kind

Good service

Rawatan terbaik. Thanks

got typhoid injection here, painless and fast. good service, friendly staff. keep up the good work! 👍🏼

Good service and environment is clean. Doctor is very attentive to my child and got free gift for him. ☺️

服务好,快速.医生好

Dr. Affendi Lee is very gentle and professional!

Good service for my health! Good hospitality from the doctor in charge. Thanks.

Good servis

good service

医生很细心,赞👍

Very clean clinic and doctors are all nice and patience too. Waiting time is okay.

The dr was kind and explained well.

医生很好,很亲切😊

医生很细心讲解,医护人员也很友善

Friendly and good service

医生说的很详细是华人医生 (护士也很好)

All staff and doctor friendly