Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Stephy Teo
Stephy Teo

Just left a 5 star review

感恩医生耐心的解释。

The doctors and nurses are both very good and will be very patient.

บริการดีมาก

Dr.Yong very professional. All services are nice!

My first time here, am having a bad fever, doctor is very approachable and helpful with explaining the conditions I'm having. Which leave me feeling comfortable. Thank you so much

服务好棒棒哒

The doctor is good and patience. Registration proceed also very fast.

very beautiful dr ❤️🧚🏻‍♀️

Doctor is professional and friendly.the receptionist is polite and the clinic is hygiene and clean .

医生很有耐心讲解,很好服务,

Doctor Nicole is well details person and explain in details. Nurses are friendly.

Good service

Had a great experience at the clinic today. The receptionist was friendly and efficient, and the doctor was very professional and attentive. Everything was handled smoothly - definitely a reassuring visit.

Good reception, good doctor, staff very friendly

Good job Dr Foo.

good and details doctor

Thank you for the doctor to help me diagnose my sickness.

good and professional doctor

Very good serve nurse so kind

Caring and professional. Recommended

So good klinik ni..

Nurse Joan Arnie very friendly

A nice and clean environment. Doctor was very assuring and caring. Removed an infected sebaceous cyst. Doctor was quick and efficient with it. Little to no pain.

great service & doctor is friendly

Good service

doctor was extremely friendly, attentive and helpful

Came here for body check up package RM128 with my husband. Dr Yong was very active and friendly throughout the process, very satisfied.

Dedicated parking, friendly polite receptionist and doctor. Highly recommend

Great service by doctor and staff

Dr. Foo is a gentle, knowledgeable doctor, showing genuine concern for her patients. The reception staff is also kind and welcoming. Good overall experience. 👍🏻

服务很好,医生都很好

Came here for vaccine, the female Dr Nicole is very gentle and friendly

服务好 解释也很专业

Very friendly and good service

The doctor is very professional and attentive. Highly recommended.

Dokter and staff very friendly ,

Good service 👍🏻

good service

Okay dr. sangat ramah staff pun ramah suasana di klinik pun aman dan selesa

Tq Dr Nicole for resolve my problem:)

greet customer service ! Doctor super best & friendly

Doctor very patience

Went to Mediverse for the first time to treat an abscess . Just random search . Dr Chua who attended to me was friendly and knowledgeable. Good nice clinic which I think it’s fairly new but overall experience was good even with the receptionist!

Klinik yang baik..bersih servis pantas..staff dan doktor sangat baik

Good service, experience doctor give very good advice

The Dr so good and friendly Explain in detail Will recommend

Fast and effective service. Recommend well

Excellent Service “Friendly doctors and nurses, professional service, and a clean environment. The doctor explained everything clearly and was very patient. Highly recommended!”

工作人员都很nice

Very helpful receptionists and Doctor. Thank you!

服务好,医生说的很详细!

这里的医生好好!!

Dr Lee is awesome, my fav doctor. 5 stars

服務很好