Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Dark Moon
Dark Moon

Just left a 5 star review

Good service, experience doctor give very good advice

Good service, staffs are friendly and helpful.

Good serve

Doctor is very patient and friendly.

The doctor is very friendly and helpful. The staffs are very efficient and quick in handling your medicine!

Came here bec of good reviews. Dr Nicole is very nice and friendly throughoutthe process.Today happened to be all female staff today so it'll be comfortable for women to visit here. Highly recommend for women.

Good Services

Good service for my health! Good hospitality from the doctor in charge. Thanks.

Dr Foo handled me professionally with a very thorough examination. She is meticulous and caring towards my concerns. Will definitely come back for sure!

女医生很细心💗 护士也很亲切🥰

Fast and friendly service. The Dr and the staff communicate to the patient efficiently.

女医生很温柔也很细心。 讲解得很清楚。 配套RM458女性。

The doctor explains your illnesses with detail and soothing calm attitude. They pay attention to all your concerns and make sure to check thoroughly

I've actually came here few times ady for my UTI treatment. All the while, Dr Foo is the one that taking care of my case and she is very professional and patience. She explain a lot of things to me, and also answer all my questions and doubts so that I wouldn't feel worried. Here's always the place that I come back if I have any issues with my body even though it's quite far from my house haha.

Good service 😊

Good service, staff and doctor are very friendly and helpful. Not very expensive too.

First time coming here but I'm impressed with the service. Smooth and the doctors also soft spoken and explain well step by step. They also dont rush at all and reassures you if you're afraid of the needle hahah. They also ask the necessary questions like whether youre allergic to something or whatnot. Definitely will come back again.

doctor very kindness and friendly !!!

I recommend this place to everyone; the doctor is very patient.

Dr. Affendi Lee is very gentle and professional!

Went to Mediverse for the first time to treat an abscess . Just random search . Dr Chua who attended to me was friendly and knowledgeable. Good nice clinic which I think it’s fairly new but overall experience was good even with the receptionist!

Doctor is professional and friendly.the receptionist is polite and the clinic is hygiene and clean .

Nurse joan very professional and frienly

Came here at 8:30, before 09:07 am treatment is done. Doctor is very attentive

Caring and professional. Recommended

Good service

Doctor was very patient and detailed

very polite, nice and accommodating staffs and doctor!

Dr Affendi Lee is very patient and nice

Kind and caring doctors and assistant grace.A very clean environment.Dr.Lee and Dr.Foo will explain every step throughout the procedure.Assistant grace likes socialising and that doesn’t make me feel boring while waiting at the waiting hall😃👍

good and professional doctor

Good services

服务很好 谢谢Dr Nicole的细心照顾

非常棒👍🏻

Recommended clinic nearby pj area …nice receptionist and doctor.

Dr is friendly

Very details on the scanning. Will answer every questions from me. Worth the health screening.

good service

Good service and friendly doctor. The staff were helpful and the waiting time was reasonable. Recommended

Very good and affordable

Very friendly and good service

Came here to remove the long overdue sebaceous cyst. Doctor was super friendly and professional. Highly recommend!

I cannot recommend this clinic highly enough. I visited on a Sunday afternoon in significant pain, and the doctor on duty (a wonderful lady) was incredibly thorough in taking my medical history and providing sound advice. What truly sets this practice apart is their exceptional follow-up care. Even after I was hospitalized, the doctor continued to text and check on my progress well after office hours. Her empathy and thoughtfulness are far beyond what you typically experience at a GP. If you want a doctor who genuinely cares about your recovery, this is the place.

Came several times. Staff are attentive and doctors are friendly.

感恩医生耐心的解释。

Doctoe very friendly and treat well.

I had a really good experience at Klinik Mediverse 👍 The front desk staff were friendly and patient, and the registration process was smooth. The doctor was professional, listened carefully, and explained everything clearly, which made me feel very reassured. The clinic is clean and comfortable, and the waiting time was reasonable.

Doctor so gentle❤️

Overall the service is good

Dr. Lee very patience to explain my situation, feel be emphasize not just simply for consult

Very good

Good service, doctor is friendly

很细心 问的很仔细,开什么药也认真征求了我的意见