Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Ng Shiau shyan
Ng Shiau shyan

Just left a 5 star review

Doctor nice and good

The Best service clinic in ss2 pj👍🏻 friendly staff and doctor, helpful

诊所环境很干净舒服,工作人员都很友善,也很有耐心。医生讲解得很清楚,态度也很好。服务速度快又专业,总体来说非常满意,会推荐给朋友

很喜欢这家诊所!医生和护士都很亲切,让人感觉很安心。环境干净舒服,也不用等太久。医生讲解得很仔细,下次还会再来~

Friendly and patient doctor

医生不错friendly 柜台服务也很好

Nurses and doctor is very polite, detailed explanation and consultation. 👍🏼👍🏼

很专业,医生解释到很清楚,护士服务也很好,都很有礼貌

这间医院不过,医生非常耐心讲解~

Dr. Foo - explanation very clear and in details. Good doctor

Came for a checkup today, Dr. Lee and the staff were very professional and friendly. Dr. Lee is very nice, professional and explained body checkup very well.

Doctor are patient and explain very nicely

Clean environment, good doctor and helpful staffs

Love the service

Detailed diagnose by doctor

Staff Joan and snowy friendly and thank you so much💟

Dr Yong is very good at explaining

医生很有耐心,看诊都很细心和详细👍🏻

Good doctor

First time here. Good service provided by the clinic.

Klinik的环境很好 干净 医生也explain到很详细 价钱也不错

Dr Nicole very gentle and attentive. Friendly staff and good environment.

The service was really good and the doctor was very nice and caring . Highly recommend this clinic!

After some frightening experiences in the past, I found this clinic and I'm completely impressed by their work and service. It's fast and professional. This is my second clinic since moving here. Compared to my first one, even when I was seriously ill, they didn't mind the long waits. That wasn't the case with this clinic. I highly recommend this clinic, especially for women.

Dr Nicole is very patient and nice

Really satisfied with the service and care from the doctor. Really helpful when ask question! Will come back again if sick!

Highly recommended! I had my wound care done here—very fast service. The doctor explained the wound's progress clearly. Overall, excellent!

👍👍👍👍

The clinic is very clean and comfortable. The staff are friendly and helpful, and the doctor is patient when explaining everything in detail. Service is fast and professional. Overall a very good experience!

Friendly stuff, clean and neat environnent doctor is giving pofessional advice to patient.

Highly recommend

Good, doctor patient.

the doctor was so kind

Dr Foo Sulyn is amazing! Not even a slight pain for a vaccine! Before you knew it it is all done!!! 👍

professional service with reasonable price, recommend!

Good explanation and professional

Very smooth & efficient for vaccination.

医生很亲切,护士们服务也很有礼貌

Dr Nicole给于详细的解释和了解整个病情而给出方案 👍🏻 请继续保持这种专业精神

医生很有耐心也会向你解释照成身体不舒服的原因,整体体验很好。

Good service, nice doctors.

The staffs of this clinic are friendly, especially the female doctor (although i dunno her name) is professional, draw blood fast without pain feeling at all and she can explain all my questions patiently. The environment in the clinic is clean also and looks new. The parking is a bit hard to find, but i still manage to find a parking in the end with some walking distance to the clinic. Overall, my 1st time visit to this clinic was pleasant and i will highly recommend it to others.

Can do consultation about my health well and patience .She is good heart person and kind

Dr Foo Sulyn is superb. Friendly and good with kids.

服务很好

Doctor is the best in Selangor

Dr Affendi Lee provide good consultation and checking thoroughly. Good service

超棒的服務態度 醫生小姐與護士小姐 都非常的親切 對我這個外國人也非常照顧 醫生小姐你說你的華文不太好 但我覺得超棒的 可以很了解妳對我病情的解說 外國人如果需要看醫生 這裡是非常好的選擇 專業且親切 完全不用因為是外國人的身分而擔心

good quality service

Good service

GOOD SERVICE, PRICE ALSO NICE,DR IS PROFESSIONAL AND FRIENDLY💗💗

Best clinic for quick consultation. Dr SULYN was very kind and caring to my mom. I consulted for allergic reaction to hair dye.