Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

angel lim
angel lim

Just left a 5 star review

Patience doctor and the medicine is always effective

Dr Desmond very kind n passion on his profession..n this clinic have a very good nurse.

Fast and friendly service

Very professional and details with th consultation.

Great doctor. Doctor explained everything in detail. Thank you Dr Foo!

很好 不错 👍

They gave me advice on how to protect my ruptured ear

Dr. Foo is a kind doctor. Recommended!

The female Doctor is very considerate and provide a very detailed explanation. I had a pleasant experience here.

The doctor is very good and does not prescribe unnecessary medication. The prices are also reasonable.

Price on higher side but ok

Great service by the Dr! Very polite and fast

Alhamdulillah, I’m satisfied with Dr Foo Sulyn (i think) explanation. I’m having allergic reaction on my skin iafter coming back from vacation. I did see 2 others doctor but they treat me as allergy reaction from dust mites. I have used all the medication given but the rashes still there and it becomes more itchier. Before this, I don’t have any worse allery. Then, she said maybe I have bacterial infection/fungal. I hope the meds works as Im running out of options whats been happening to my skin. Its been 3 months :(

The doctor is very nice and the wound dressing process is painless ☺️

Friendly staff and efficient

Friendly staff and doctor.

Friendly doctor sharing information for first pregnancy.

Clean environment, patient doctor

Professional service

Nice place. Doctor service is nice. Patient and kind.

Clean and nice place. I love the doctor's patience and clear explanation. Will come back here annually to do my check ups.

Good service

First time come to this clinic. Doctor will ask a lot to know the issue. Very patient and details. So far is good.

Doctor is extremely patient and professional.

很详细很细心

dr bagus staff okay mantap viki

very friendly staff

Superb and meticulous lenglui doctor. She is attentive towards every symptoms so that she can presbribe the right regiment. She is also my mom lifesaver once. Highly recommended.

Doctor was super patient and talked me through the problem I had. Recommended

医生很细心,很友善,整体都很好!

Very good, patient ,kind and positive Dr.Foo in explaining symptoms and even willing to do extra checkups for me. She really provided me with counseling and emotional value So far this is the best doctor I have ever seen. Would come back here for further checkups.

医生很nice 也很温柔👍🏻 100分👍🏻

Dr explain clearly and treatment was fast.

Doctor was patient and explained my sickness and symptoms in detail.

Good services Veli Veli Good

good doctor

This is an amazing clinic. they hv very nice doctors here that are very patient, kind and will explain everything to you. I sent my maid here to check her ears as she complained that she can't hear. Dr Desmond said that it's due to earwax. As the ear wax was thick, he could not flush it out. An eardrop was given to soften the wax and he asked us to come back again for follow up check up the next week to flush out the wax. However, today, when we went, there was another lovely lady doctor and she said no sign of the wax anymore and did not even charged us for any consultation and checking. Very kind of her. This has been MY to go to clinic ever since I moved here last year. Waiting time isn't long if there are no full-body medical check-up patients (or alternatively, call first to inquire of the no of patients) Would have given a 10* if there are such category.

服务很好

My preferred clinic. Doctors are attentive.

Good and nice doctor. Thanks

Clean clinic and dr was very patient and professional

Doctor nice and profesional

医生非常温柔和耐心的解释 环境也很整洁干净

Done ECG here. Doctor and staff provided good service and detailed explanation. Recommended

解釋清楚而且很有耐心的醫生

my first time here.. place looks nice and clean.. Doctor Foo Sulyn very nice and patient too..

the service and staff was good

Doctor friendly and explain diagnosis slowly and clear, reasonable price.

前台护士们很有礼貌 医生很细心看诊 会先询问病人问题 解释清楚病情 价格公道 喜欢他们的服务。

Sangat baik

Provided good & friendly services / advices.

Good and professional doctor Price reasonable too