Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

kelvin Kelvin
kelvin Kelvin

Just left a 5 star review

Good service

Overall okay

Came here to remove the long overdue sebaceous cyst. Doctor was super friendly and professional. Highly recommend!

good service

Doctor was friendly and spot on their works

Patient doctor, not so crowded at night. Good service and reasonable price

I have been to many medical check in various places, this is my first time here. Clinic is clean and well maintained. The whole process of blood sampling, ultrasound screening and others is handling well by Dr. Yong himself. He explained everything patiently and in a way very easy to understand. Highly recommended. Thank you Dr Yong

Detailed explanation by Dr Lee in my skin issues, good time & affordable price

Most amazing clinic i've ever been in my entire life , receptionist is nice and friendly too , went to do full body checkup RM388 (bloodtest results done in 2-3 days) . Dr. Affendi Lee explain everything in detail as per other reviewers , and he is the first doctor that even accept my request to view and double check my past ultrasound cd from other doctors , instead of blindly follow the past report results from other doctors . Hope this clinic become even more successful in future .

Doctor is friendly Open on PH

Dr. explained patiently and professionally.

Friendly and good service

Went here and attended by dr lee! Very patient and friendly! Highly recommended!

Came here for influenza vaccine, was in and out within 5 minutes. Dr was very kind as well. Very efficient!

Good and professional.

Thanks for Dr Tan for his patient and thorough explanation .

Rawatan terbaik. Thanks

Good experience, doctors are friendly and detailed, experienced and reasonable price too

De Afendi Lee, he is really soft spoken and gave advice nicely.

Very Attentive and thoughtful

The dr was kind and explained well.

服务好,医生说的很详细!

Dr. Affendi Lee is very gentle and professional!

I've actually came here few times ady for my UTI treatment. All the while, Dr Foo is the one that taking care of my case and she is very professional and patience. She explain a lot of things to me, and also answer all my questions and doubts so that I wouldn't feel worried. Here's always the place that I come back if I have any issues with my body even though it's quite far from my house haha.

layanan yang bagus...staff baik..saya suka

医生很细心讲解,医护人员也很友善

Good medical klinik

Doctor and nurse here super friendly and very detailed.

Doctor is very patient and friendly.

Agree with the reviews, Dr Lee was professional. Price is reasonable

Had a deep cut while washing sinky and the Doctor Nicole is very patient in explaining and sharing how to take care the wound. Good service provided.

Very nice clinic. Friendly staff, friendly doctor. Did a health screening and was very happy with everything, doctor explained everything very thorough.

doctor very good

Doctor so nichole so nice🥰

The doctor was very professional and patient. Good environment

Dr Foo is very detailed in her explanation of test conducted. Clinic has lots of parking on weekends.

2nd time visit to this clinic and the specialists here are friendly and experience, panel to AIA as well 👍🏻👍🏻

医生说的很详细是华人医生 (护士也很好)

服务很好,医生很有耐心,时常来这间诊所看

Very good and explain well to patient

Good and professional doctor, friendly and helpful staff as well

Good explanation

这个医生解释很清楚,做验身报告很安全,专业.

Great service from Dr Affendi !

医生很细心,赞👍

got typhoid injection here, painless and fast. good service, friendly staff. keep up the good work! 👍🏼

医生很温柔

Clean environment, nice Dr, clear explanation, friendly staff

Good servis