Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Calvin Chew
Calvin Chew

Just left a 5 star review

Dr. Yong was very caring and explained everything clearly. I felt well taken care of. Thank you!

Nice environment and good service

Great doctor

Very recommended! Excellence consultation and treatment from Dr Affendi Lee !

诊疗室非常干净整洁,医生和诊所工作人员很好也很友善,很耐心解答我们的问题。

highly recommend

very good ,nice

Price on higher side but ok

doc r helpful :)

Th service is good

Clean environment

Great

Clean and fast

Very good service. Thx

The doctors here are kind and friendly. Good service overall

Good experience and good treatment

good service

Nice dr Yong

Nice service

Good medical advice

The clinic is Professional and the price is value for money

Today walked in to do a dengue test. Test turned out positive. Attended by Dr. Yong, explained everything very well, extremely professional. Highly recommended. Very satisfied with my visit here. Thank you.

Good klinik

Good service and fast process.

Gentle doctor and well Explained

医生很细心很专业👍

Dr Foo is gentle and patient

医生年轻,细心,会会回答所有问题👍🏼

Klinik yang terbaik,doktor peramah dan ubat klinik ni memang amat berkesan. Anak suka datang ke sini sebab rawatan dan ubat dia amat berkesan

超级好的医生!

Dr. Affendi Lee and the staff at this clinic were incredibly helpful, giving me great information and advice for my condition. I highly recommend them—the clinic is both affordable and easily accessible.

doctor very nice

👍👍👍👍

Kind nurse

Dr Nicole is professional and explained clearly for every check-up. Staff is helpful from start to finish. Highly recommend

Doctor good, clinic comfy – positive vibes

Staff are politely and helpful. Environment is clean. Will come back for next body check up.

Great service

Good service

医生和护士很好,很贴心,很nice

Friendly service

Very friendly doctor

Staff here are nice and patient 😁😁

Fast and friendly service. The Dr and the staff communicate to the patient efficiently.

👍👍👍👍

Very helpful doctor.

Very good serve nurse so kind

Good and friendly service from doctors and staff.

good service

One of the cleanest clinics i've been to and its also very friendly towards patient recommend to any want to visit here if staying in kepong

Doctor mmg baik, dia explain pon jelas tentang apa yg saya hadapi

Nurse and doctor are very details and helpful

Good consultation. Doctor is careful and professional.

Doc was friendly and efficient. Will come again to get the treatment.

Good Dr Nicole,So friendly