Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

JENNY YEOH
JENNY YEOH

Just left a 5 star review

Good service

非常细心,非常有耐心,很好

Most amazing clinic i've ever been in my entire life , receptionist is nice and friendly too , went to do full body checkup RM388 (bloodtest results done in 2-3 days) . Dr. Affendi Lee explain everything in detail as per other reviewers , and he is the first doctor that even accept my request to view and double check my past ultrasound cd from other doctors , instead of blindly follow the past report results from other doctors . Hope this clinic become even more successful in future .

Came here for vaccine, the female Dr Nicole is very gentle and friendly

Very nice clinic. Friendly staff, friendly doctor. Did a health screening and was very happy with everything, doctor explained everything very thorough.

Thank you Dr Yong for the treatment 😁

这个医生解释很清楚,做验身报告很安全,专业.

Good experience, doctors are friendly and detailed, experienced and reasonable price too

Good service 😊

Okay dr. sangat ramah staff pun ramah suasana di klinik pun aman dan selesa

Doctoe very friendly and treat well.

I've actually came here few times ady for my UTI treatment. All the while, Dr Foo is the one that taking care of my case and she is very professional and patience. She explain a lot of things to me, and also answer all my questions and doubts so that I wouldn't feel worried. Here's always the place that I come back if I have any issues with my body even though it's quite far from my house haha.

Thank you for the doctor to help me diagnose my sickness.

Came several times. Staff are attentive and doctors are friendly.

Very good and explain well to patient

All staff and doctor friendly

Good service, doctor is friendly

Klinik selalu dalam keadaan bersih, staff semua friendly. Dr jugakk explain semua yang bagus2.. penerangan yg sangat jelas. Keep it up! sangat Memuaskan

医生会说华文方便很多,前台的小姐姐很友好价格优惠非常适合学校党

I highly recommend Dr. Foo for her professionalism, patience, and gentle manner. The staff are also very attentive. A very pleasant experience☺️

I recommend this place to everyone; the doctor is very patient.

Doctor was very patient and detailed

Good service.

Detailed explanation by Dr Lee in my skin issues, good time & affordable price

Nurse Joan Arnie very friendly

Dr Foo and the staff are the best, very professional and friendly Truly appreciate you guys Job very well done Many thanks 🙏 ⭐✨

Consultation went well, Doctor is kind and patient

Good service for my health! Good hospitality from the doctor in charge. Thanks.

Dr Foo is very detailed in her explanation of test conducted. Clinic has lots of parking on weekends.

Doctor is very patient and friendly.

Nice & efficient

good service and fast

Doctor very friendly, explained in details.

Came here at 8:30, before 09:07 am treatment is done. Doctor is very attentive

I feel comfortable after interacting with the female doctor, DR Nicole is very nice. tq

医生很细心,赞👍

Dr Affendi Lee is very patient and nice

Doctor is friendly Open on PH

Klinik ini sangat bagus🌟🌟🌟🌟🌟

Clean & comfortable environment. Waiting time was a bit long but understandable due to the crowd. Dr Affendi is professional and explains clearly. Staff tried their best to assist. Overall good experience, recommended. ⭐

医生很好,很亲切😊

Dr Lee was polite and patience. Good👌🏻

Doctors and staffs are really very good and attentive. Good to see that all females are running the whole klinik 💪

first time coming here, the staff and the doctor are super friendly and gave me nice treatment. the clinic overall is also clean and comfortable, will come here again for my next visit

环境好 医生耐心

Doct Nicole Fong is very niceand patient

staff was very nice and it was very quick

Staffs and doctors are very kind

Clinic look very nice and clean, good friendly staff wz good service and reasonable price.

Friendly and professional staff. Doctor identified problem immediately and knew how to treat it. Reasonably priced.

Came here to remove the long overdue sebaceous cyst. Doctor was super friendly and professional. Highly recommend!

Service terbaik. Dokter pun sangat baik dan bagi penerangan secara jelas

服务满意

good service

Went here and attended by dr lee! Very patient and friendly! Highly recommended!