Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Sarimah Nahuda
Sarimah Nahuda

Just left a 5 star review

Good service with professional advice from doctor😊

good and profressional

Doctor explain very well and have good patience

Doctor service good, nurse also service good,

Been seeing Dr Foo and Dr Lee for our yearly flu and other vaccines. Both are highly knowledgeable and experienced. They are both patient and explain very well. The ladies at the reception are friendly too. Also there’s an allocated car park right in front of the clinic making it easier during peak times.

Nice and friendly

Fast service and great advice from the physician

Doctor is patient and nicely.

Dr so nice and kind. explain very clearly

Ver nice staff at the clinic, and doctor explained very detailed! ❤️

环境很好,服务好,医生很专业

医生诊断很准,有reserve Parking for pesakit

I’m very happy with my experience with Dr Affendi Lee. He was very patient and took the time to explain everything in detail, making sure I fully understood the situation and treatment. The doctor was also very friendly, caring, and approachable, which made me feel comfortable and well taken care of throughout the consultation. I truly appreciate the time and attention given. Highly recommended!

got medication here and the doctors is very informative, professional advice

医生很专业

Very patient and explained everything thoroughly.

Doctor was friendly, also the other staffs

Efficient appointment with doctor.

Fast registration. Very efficient and friendly staff. I went it for straightforward sore throat. Dr was professional and kind, gave proper recommendations to prevent worsening.

Dr Nicole is soo good and humble

Very friendly good doctor

dr is kind and explain very detail good environment

Preferable clinic for my family. Quick and efficiency.

前台小姐姐人超级好 医生也不错

Good fast treatment n no waiting timr

Very fast service.go klinik hope recovery faster 🥹

他们很nice,很细心解释。

this id my first time visit doc was so good and friendly and well explained about my sickness

Amazeballs

Very fast service for emergency purposes

Excellent service and good consultation by doctor. Very kind stuff and do helpful staff name arni. The price also very reasonable.

Dr. Lee is on duty; he is gentle and attentive to verifying the symptoms with suggestions. He explained the condition clearly.

Male doctor very good and professional 👌 next time sick can come here

Doctor is very good and also the staff. Everytime Im sick I go here

Friendly doctor & nice staff!

Good good good 👍 Very detail and patient

Nice doctor, explain very clear

Very comfortable and professional explanation by Dr Nicole and staff at reception.

医生和护士都非常友好

It was a very pleasant experience with the doctor today. The doctor was professional, attentive and very thorough during the ultrasound examination. Everything was explained clearly and patiently, which made the whole consultation comfortable and reassuring. I truly appreciate the excellent service and care🥰Highly recommended!!

环境很舒适和服务也很好

不错的体验,医生护士们都非常耐心细致和细心

Layanan baik dan bagus.

Good services... Doctor and nurse is very friendly 😄

Patient and friendly doctor😊