Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Prakkash Ganesan
Prakkash Ganesan

Just left a 5 star review

Very attentive and detailed

Dr Foo is great

Good service by this clinic. Recommended.

医生人很好,有耐心讲解的很仔细💕

The staff is very friendly and the price is reasonable . Doctor is well explained. High recommended to others

Service good

Good Dr 🤩🤩🤩 Sharing and caring

Very good detail doctor

Patient doctor and good service

Love the service here

Doctor is friendly and explained things well 😊

Dortor and nurse very friendly and professional. Reasonable fees charged. So good for everything. Thx

Great service from Dr Affendi !

Good service and good environment.

Doctor is friendly Open on PH

Detailed explanation by Dr Lee in my skin issues, good time & affordable price

Very good experince doing medical checkup

the doc and staff so friendly . the doc so good cause she did recommend to do a details check up

The reception is friendly and helpful

Good and professional

Very good service, highly recommend.

good explain good service

The doctor is very good.

Staff very friendly, fast response

Good and professional doctor, friendly and helpful staff as well

The doctor is professional and patient.

Doctor and nurse all kind and friendly, provide professional services.

Doctor and nurse is very patience and details in explaination

good service with details explanations Thanks all staffs and Doc

Dr Affendi very friendly and professional. Nurses also very helpful. Overall, very good experience here

Helpful service and doctors are very politely listening to patients issues. Really appreciated service.

YAYYYYYYY doctor professional and experienced

很仔细

Good service and environment is clean. Doctor is very attentive to my child and got free gift for him. ☺️

Very nice clinic and friendly Dr and staff.recommended for all

De Afendi Lee, he is really soft spoken and gave advice nicely.

Went here and attended by dr lee! Very patient and friendly! Highly recommended!

good services

Agree with the reviews, Dr Lee was professional. Price is reasonable

医生和护士都很好很细心 谢谢你们。

医生很温柔

Good service. Highly recommended

Nurse dan Doktor sgt mesra dan ramah

Good service 👍

Amiable and good conversation to the patient

I really like the service here, the staff are all friendly.

Very good service , friendly staff

Good experience, doctors are friendly and detailed, experienced and reasonable price too

The clinic is very clean and the staff is very friendly here. Big Thanks to Dr Yong too. Definitely recommend!

Service tip top, nurse and doctor very professional and willing to answer all your questions patiently

clean and good service klinik

Doctor is friendly and professional

Professional doctor, polite and kind towards patient.

Quick service, friendly staff

First time here and found got free games. Felt sick already but got happy by playing little games which is fun! Came because review is good.

很好,医生前台都很友善 👍🏻

Dr was very good and cool. Good service from clinic. Recommended.

Fast and responsive team to arrange for appointment on check-up arrangements. Professional doctor and nurse on good explaining throughout the entire checking. Clinic is clean and comfort.

Got a consultation with Dr Foo Sulyn. Lovely woman, very well spoken. Came for a blood test and I have really difficult veins but she got my bloods in one try. Much love.