Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Huan kok shin
Huan kok shin

Just left a 5 star review

Good service, doctor and stuffs are very nice👍🏻

非常亲民的医务所!最近因腹部一直酸痛,怕前列腺或者尿道发炎,便去求诊,护士很有礼貌,医生也非常细心帮我SCAN腹部,并且详细的讲解我的问题,感觉感恩,而且SCAN+药物的价钱只是RM120,真得非常划算。 极力推荐!

Good service

Great service by the Dr! Very polite and fast

dr bagus staff okay mantap viki

医生和护理人员很有耐心,效率很高。

👍🏻👍🏻👍🏻

Very good, patient ,kind and positive Dr.Foo in explaining symptoms and even willing to do extra checkups for me. She really provided me with counseling and emotional value So far this is the best doctor I have ever seen. Would come back here for further checkups.

Alhamdulillah, I’m satisfied with Dr Foo Sulyn (i think) explanation. I’m having allergic reaction on my skin iafter coming back from vacation. I did see 2 others doctor but they treat me as allergy reaction from dust mites. I have used all the medication given but the rashes still there and it becomes more itchier. Before this, I don’t have any worse allery. Then, she said maybe I have bacterial infection/fungal. I hope the meds works as Im running out of options whats been happening to my skin. Its been 3 months :(

The female Doctor is very considerate and provide a very detailed explanation. I had a pleasant experience here.

Came here after i got some allergics on my face & body due to medical reactions and the doctor consulted me very well, thankyou!

医生很专业,工作人员也很热情,环境干净整洁,非常棒

Good service and doctor is very professional

Doctor was thorough with her examination and highlighted clearly the causes and symptoms and the suggested treatment. She was very gentle too during her examination.

Dr Desmond very kind n passion on his profession..n this clinic have a very good nurse.

The doctor was really kind and gentle when speaking to me about my situation. Very grateful for her professionalism and compassion!

Perkhidmatan yang bagus..dokter dan nurse yg bagus dan ramah dalam berbicara..sesiapa yg sakit datang lah sini...dokter sangat bagus dalam menjelaskan kesakitan apa yg kita alami...10 star untuk klinik ni

Doctor has excellent bedside manners. Would recommend pj folks to visit!

Good service

The doctor explained patiently and was very careful and gentle.

Excellent service

Good services

patience and friendly doctor

Dr Desmond is professional and patient. The clinic is also sparkling clean!

Dr. Lee is a highly meticulous and caring doctor. I truly appreciate the detailed advice and suggestions provided for my skin irritation issues. Highly recommended!

医生很细心,很友善,整体都很好!

Doctor Desmond is professional and patience.

服务很周到!推荐🔥

Dr. Foo is a truly dedicated and compassionate doctor. She takes the time to listen, explains things clearly, and genuinely cares about her patients’ well-being. Her professionalism and kindness are deeply appreciated. Highly recommended! 👍👍👍

医生很好~ 服务不错 ~ 环境干净

Doctor was super patient and talked me through the problem I had. Recommended

服务非常好

I had a great experience during my visit. The doctor was very patient and explained everything in detail. Highly recommended!

my first time here.. place looks nice and clean.. Doctor Foo Sulyn very nice and patient too..

The doctor is very nice and the wound dressing process is painless ☺️

Provided good & friendly services / advices.

Good service by Dr foo. Very patience

Friendly staff and affordable checkups! Highly recommended

Thank you to Dr Bryan for brief explaination

Thanks nurse and doctor patiently answered my question 💓

The doctor is very good and does not prescribe unnecessary medication. The prices are also reasonable.

医生很nice 也很温柔👍🏻 100分👍🏻

I’ve visited several times and have consulted three different doctors. Each one was highly professional, treating us with patience and care ❤️ They took the time to explain the illness in detail, shared helpful advice on prevention, and prescribed the most suitable medications. Truly a wonderful experience!

Friendly and helpful staff. Dr Lee Wai Yern is very attentive and helpful. Recommended to visit this clinic for medical issue.

The doctor and nurse are very friendly and attentive! Highly recommended!!

Very good serve nurse so kind

医生很有耐心也会向你解释照成身体不舒服的原因,整体体验很好。

Very professional and details with th consultation.

The besttt klinik

Nice dr and staffs! Thank youu

doctor friendly and professional

Very polite and helpful staff. Acurate diagnosis. Highly Knowledgable Doctor on duty

Great service

Klinik cantik bersih. Doctor baik

Superb and meticulous lenglui doctor. She is attentive towards every symptoms so that she can presbribe the right regiment. She is also my mom lifesaver once. Highly recommended.