Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

mamat chai
mamat chai

Just left a 5 star review

Doctor was very good and detail. Very satisfied with the service :)

Staff very friendly, fast response

recommended .. staff n doctor baik sngat .👍

The staff is friendly

Very good detail doctor

Doctor nice and well explain

Thank you Dr Yong for well explanation and professional.

Great service from Dr Affendi !

Dr Yong explanation is good

De Afendi Lee, he is really soft spoken and gave advice nicely.

Very nice and gentle doctor, the jab she give is no pain. The staffs are helpful and friendly when I do enquiries.

Detailed explanation by Dr Lee in my skin issues, good time & affordable price

It was a good consultation and well explained by the doctor.

Very good service, highly recommend.

Doktor best, peramah 🥰

Quick service, friendly staff

Very friendly doctor and staff. Clean environment. Doctor takes time to provide details and info during consultation.

Came here for influenza vaccine, was in and out within 5 minutes. Dr was very kind as well. Very efficient!

Good service.. Good doctor very soft n comfortable to come

The staff is very friendly and the price is reasonable . Doctor is well explained. High recommended to others

Staff sangat baik2

Very attentive and detailed

Good place and nice clinic

Good experience here, dr is very careful with everything

Fast and responsive team to arrange for appointment on check-up arrangements. Professional doctor and nurse on good explaining throughout the entire checking. Clinic is clean and comfort.

Good service by this clinic. Recommended.

The reception is friendly and helpful

good service with details explanations Thanks all staffs and Doc

Service good

Good service and great 😊

Doctor is friendly and explained things well 😊

Very good experince doing medical checkup

Great experience. Doctor was nice and helpful, explained in details if we have doubt

Good experience, doctors are friendly and detailed, experienced and reasonable price too

Went for vaccination, smooth and fast process. The price for influenza vaccination affordable. RM75/pax

Very good Dr and staf

医生人很好,有耐心讲解的很仔细💕

I really like the service here, the staff are all friendly.

The doctor is professional and patient.

Agree with the reviews, Dr Lee was professional. Price is reasonable

Excellent

Helpful service and doctors are very politely listening to patients issues. Really appreciated service.

Good service 👍

Good explanation

Thank you for your services. Well and nice doctor. Will always support it.

DR Yong 很细心,护士很温柔👍👍👍

Very nice clinic and friendly Dr and staff.recommended for all

clean, fast, efficient

Doctor and nurse is very patience and details in explaination

YAYYYYYYY doctor professional and experienced

Good service. Highly recommended

Dr was very good and cool. Good service from clinic. Recommended.

很仔细

Dr Affendi very friendly and professional. Nurses also very helpful. Overall, very good experience here

Very good service , friendly staff

good explain good service

Consultation went well, Doctor is kind and patient

Good service ,good explanation,very recommended this clinic

医生非常好 很详细 护士也很专业 大力推荐

Went here and attended by dr lee! Very patient and friendly! Highly recommended!