Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Annie Ho
Annie Ho

Just left a 5 star review

非常细心,非常有耐心,很好

Okay dr. sangat ramah staff pun ramah suasana di klinik pun aman dan selesa

很细心 问的很仔细,开什么药也认真征求了我的意见

Dr Yong and Nurses are professional and friendly. 👍🏻

Good serve

Good service 😊

Clinic look very nice and clean, good friendly staff wz good service and reasonable price.

The doctor is very friendly and helpful. The staffs are very efficient and quick in handling your medicine!

Environment is good.Friendly

Had a great experience at the clinic today. The receptionist was friendly and efficient, and the doctor was very professional and attentive. Everything was handled smoothly - definitely a reassuring visit.

Dr Yong is very nice and professional throughout the whole porgress. thank you for the treatment.

Good service, staff and doctor are very friendly and helpful. Not very expensive too.

Very friendly and good service

Went to Mediverse for the first time to treat an abscess . Just random search . Dr Chua who attended to me was friendly and knowledgeable. Good nice clinic which I think it’s fairly new but overall experience was good even with the receptionist!

Urgently I need to get my blood test results and I ask staff if they can make it? And yesssss they provide me results very fast , which help me a lot ! Thank you very much , really appreciate that my results come out fast. Also want to say that girls at the counter very polite and helpful , I was asking many questions , they patiently reply all 😉Also want to say that Dr. Nicole was great ❤️

dr affendi 很好推荐大家去找他

staff joan very nice

Dr nicole, very friendly and treat my mom good.

Dr. Lee very patience to explain my situation, feel be emphasize not just simply for consult

医生会说华文方便很多,前台的小姐姐很友好价格优惠非常适合学校党

I had a really good experience at Klinik Mediverse 👍 The front desk staff were friendly and patient, and the registration process was smooth. The doctor was professional, listened carefully, and explained everything clearly, which made me feel very reassured. The clinic is clean and comfortable, and the waiting time was reasonable.

Dr Foo handled me professionally with a very thorough examination. She is meticulous and caring towards my concerns. Will definitely come back for sure!

Doct Nicole Fong is very niceand patient

Dedicated parking, friendly polite receptionist and doctor. Highly recommend

doctor very kindness and friendly !!!

So good klinik ni..

服務很好

Overall the service is good

Dr.Yong very professional. All services are nice!

Nurse Joan Arnie very friendly

Came several times. Staff are attentive and doctors are friendly.

Dr is friendly

Nice doctor and nice personnel

Good service for my health! Good hospitality from the doctor in charge. Thanks.

Doctors and staffs are really very good and attentive. Good to see that all females are running the whole klinik 💪

Good Services

Dr Lee was polite and patience. Good👌🏻

Fast and efficient!

Came here to remove the long overdue sebaceous cyst. Doctor was super friendly and professional. Highly recommend!

I feel comfortable after interacting with the female doctor, DR Nicole is very nice. tq

staff coffee and joan very friendly

Very details on the scanning. Will answer every questions from me. Worth the health screening.

good service

good service

Nice environment & staff friendly , Dr Nicole is kind and patient to help me measure 血压和抽血。

good and professional doctor

first time coming here, the staff and the doctor are super friendly and gave me nice treatment. the clinic overall is also clean and comfortable, will come here again for my next visit

Thank you for the doctor to help me diagnose my sickness.

Good services

Good service

Dr. Affendi Lee is very gentle and professional!

Good service, experience doctor give very good advice

good consultation with Doctor Foo, very detailed in explanation my conditions

Good service, staffs are friendly and helpful.