Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Kenneth Chan
Kenneth Chan

Just left a 5 star review

Nice and friendly

Totally satisfied with the Klink. I am visiting here for the 3rd time and so far the service is absolutely perfect. Doctor is very friendly, she gives time to understand your condition and check thoroughly. 5 stars for them

Kind and good doctor

Dr. Lee is a great healer and teacher.

医生很好 环境也很干净

Good services and info

工作人员都很nice

Very friendly staff and professional doctor

男医生很好,解释很清楚

Good service And staff very nine

Service很好 很耐心

Dokter and staff very friendly ,

The experience is wonderful and very staff and doctor very professional and detail.

good service

服务很好,医生都很好

Doctor and staff very good and explain so details. Highly recommend clinic.

Clean environment, good and patience doctors

Very nice and detail doctor Staff service is good Comfortable 👍🏻

Doctor very patience

Dr.Lee is good and patience

医生很好,医务人员很温和😊

บริการดีมาก

The doctor is nice and the receptionist service is fast. They all can speak Mandarin.

Nice doctor and nurse

Great experience. Doctor explained clearly and staff were very helpful.

这里的医生好好!!

Excellent service. Good attention from the reception and the doctor. Came here to change dressing on my wound from an operation I had at the hospital. No complaints.

Friendly nurse and doctor ❤️

Goods services

I went to the clinic at 8pm and it was still opened. Friendly staff and doctor , for my case it wasnt necessarily to get any creams and medicines so doctor only gave me medical advices. Will visit again.

Great experience. The doctor was attentive and took the time to explain everything clearly. The nurses were friendly and very helpful.

Doc was super friendly and provided good points to even avoid the same issue in future. Clean and tidy and very affordable.

Good experience. Doctor and nurses are friendly and helpful.

Service gooooood

Both doctors were great, and all the staff were very friendly. During my dressing, Grace kept chatting with me, which made the long dressing process much more enjoyable. After that, Isabella explained my wound care and the doctor’s instructions clearly with a warm smile. Even though the clinic was busy, everyone was attentive and gave me the best care. It was a very comfortable and reassuring dressing experience. Highly recommended!

Had a great experience with Dr Nicole with such a good explanation of the sickness. The staff here are very friendly as well. Happy to see all females are working here which is comfortable for women.

Friendly staffs and doctors

Nice clinic , polite doctor and professional

Very nice doctor and environment

the dr and staff here are helpful. service are done efficiently

服务好棒棒哒

Good services... Doctor and nurse is very friendly 😄

不错的体验,医生护士们都非常耐心细致和细心

good service

always frequent here as my go to clinic where the nurses are friendly and doctor takes good care of you

Good fast treatment n no waiting timr

Everyone here nice and friendly very comfortable for the body check

good service

Doctor is very helpful and advice what should I do and not do ^^ very thankful I appreciate it

greet customer service ! Doctor super best & friendly

Veryy good and friendlyy doc