Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Khin Hongchan
Khin Hongchan

Just left a 5 star review

Great service

Very good service. Thx

Recommended come here to see Doctor Lee for consultation.

Good experience and doctor is professional

医生非常好 有耐心, 细心解释病因 🌟

Very recommended! Excellence consultation and treatment from Dr Affendi Lee !

doc r helpful :)

Good klinik

very good

Kind nurse

good service

Great service by the receptionist and staffs. The doctor is also very kind and provide insight information of your sickness

Nice environment and good service

Nice service and patient

👍👍👍👍

Great

医生好,全部的护士也好

Clean environment

Dr. Yong was very caring and explained everything clearly. I felt well taken care of. Thank you!

friendly staff & good service

Dr foo helped me heal my thumb wound

The doctors here are kind and friendly. Good service overall

Great doctor

Good service

Dr Nicole is professional and explained clearly for every check-up. Staff is helpful from start to finish. Highly recommend

Thank you, doctor, for your professionalism and genuine care. You made me feel safe and well taken care of.

Doc took his time to explain and was very patient

Professional service

good service🫶

Doctor very kind and good service👍 Environment also very good👍

超级好的医生!

Good staff joan

Fast and friendly service. The Dr and the staff communicate to the patient efficiently.

good service

Th service is good

Nice doctor consulting, reasonable price

Nice dr Yong

Good medical advice

Very precise and experienced dr foo. Highly recommended 👌

One of the cleanest clinics i've been to and its also very friendly towards patient recommend to any want to visit here if staying in kepong

医生年轻,细心,会会回答所有问题👍🏼

Patience, fast & helpful service!

The doctors and staffs are real nice here! I would highly recommend this clinic! 😍

服务很好

很详细的说明,很推荐。绝对会再来!

very good ,nice

Friendly service

Good experience and good treatment

诊疗室非常干净整洁,医生和诊所工作人员很好也很友善,很耐心解答我们的问题。

Very helpful doctor.

医生很好,解释时很清楚

Good service

👍👍👍👍

Very good serve nurse so kind

Very professional doctor with informational knowledge & experience

Nurse and doctor are very details and helpful

We had a good experience at this clinic

Klinik yang terbaik,doktor peramah dan ubat klinik ni memang amat berkesan. Anak suka datang ke sini sebab rawatan dan ubat dia amat berkesan

Always came here, doctor is very understandable and helpful

Great doctor great experience !

Good experience, well explained with the symptoms

Very friendly doctor

Doctor is very detailed and explains everything patiently

Doctor is nice and Patient.. the consultation fee is very reasonable ❤️❤️

Dr Chua very detailed and patient explaining test result. And also gentle doing ultrasound. Recoomend!

highly recommend

Good service and fast process.

Doc was friendly and efficient. Will come again to get the treatment.