Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

芒果
芒果

Just left a 5 star review

Very fast service.go klinik hope recovery faster 🥹

Nice arrangement and pricing

Excellent service and good consultation by doctor. Very kind stuff and do helpful staff name arni. The price also very reasonable.

Not too expensive and Dr Yeong explained everything in detail:) and staffs there are friendly too.

The doctor was very nice and explained everything clearly. Very patient and easy to understand.

Preferable clinic for my family. Quick and efficiency.

Dr. Lee help me diagnosed for my allergies symptoms. I always knew i had issue but he went in depth with the explanation on this. I appreciate the insights and would definitely recommend him. Thanks again!

Dr. Lee is on duty; he is gentle and attentive to verifying the symptoms with suggestions. He explained the condition clearly.

Fast registration. Very efficient and friendly staff. I went it for straightforward sore throat. Dr was professional and kind, gave proper recommendations to prevent worsening.

Friendly doctor & nice staff!

急患でしたが、親切、丁寧な対応でした。

Doctor is patient and nicely.

Highly recommended. Dr. Nicole is knowledgeable and caring, and she explained everything clearly. The staff are friendly and helpful, making the entire visit smooth and pleasant. The clinic environment feels comfortable and welcoming.

非常专业且负责的一家诊所! 里面的工作人员态度超级好,接待热情,整个就诊流程安排得井井有条,效率很高。医生讲得非常细致,能切身替患者着想,是一家让人非常放心的诊所

Good nurse Arnie and Joan thankyou

Amazeballs

VERY GOOD!!!

good and profressional

The receptionists [Hui Xin, Najwa, Grace] were incredibly welcoming, greeting me with warm smiles. When you’re not feeling well, the last thing you need is someone who makes you feel worse, but they were friendly, helpful, and reassuring throughout. Dr. Yeong was the doctor who attended to me, and he truly went above and beyond. I initially went in just for a urine test, but he also took the time to check my blood pressure and asked if there was anything else I needed. His attentiveness and genuine care really stood out. Overall, I had a very pleasant experience.

Doctor explain very well and have good patience

this id my first time visit doc was so good and friendly and well explained about my sickness

Good good good 👍 Very detail and patient

Doctor was friendly, also the other staffs

Been a regular since few times. Smooth and the doctors also soft spoken and explain well step by step. They also dont rush at all and reassures you if you're afraid of the needle hahah. They also ask the necessary questions like whether youre allergic to something or whatnot.

服务很好,医生很有耐心。

Patient and friendly doctor😊

got medication here and the doctors is very informative, professional advice

The Chinese nurse at the front desk provided excellent service.

DR. Yong非常有耐心,而且nurse也很nice环境很干净

医生很好 也很讲很明白 很清楚 很推荐来这里!!

Good service with professional advice from doctor😊

Good

Friendly nurse and doctor ❤️

Doctor and staff very good and explain so details. Highly recommend clinic.

Nice and friendly

医生和护士都非常友好

It was a very pleasant experience with the doctor today. The doctor was professional, attentive and very thorough during the ultrasound examination. Everything was explained clearly and patiently, which made the whole consultation comfortable and reassuring. I truly appreciate the excellent service and care🥰Highly recommended!!

Quick efficient and kind! Highly recommended!

Totally satisfied with the Klink. I am visiting here for the 3rd time and so far the service is absolutely perfect. Doctor is very friendly, she gives time to understand your condition and check thoroughly. 5 stars for them

非常满意这次的医疗服务!医务人员态度亲切、有耐心,也非常细心地解答我的问题,让我感到安心。整个服务过程都很专业,值得表扬和推荐。感谢医务人员的用心服务!

Efficiency, Good service attitude, Friendly Doctor & assistants, Clean environment.

Good services and info

The doctor is very patient and understanding. The prescription she gave was incredibly and it actually healed. As a person that left home to pursue job here in selangor, this clinic felt like the clinic that I used to go to back home. Totally recommend those ineed of a patient and understanding doctor.

Dr Nicole very friend explains very well and details,staff all very nice .good environment.i have been visit here few.

Male doctor very good and professional 👌 next time sick can come here

Good doctor and service

Very quick and nice doctor.