Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

wen wei yap
wen wei yap

Just left a 5 star review

Staff was all very nice and organised. Doctor was also very good and truly explained thoroughly on the symptoms, treatments, and causes. Overall very fast and good 👍

All doctors very professional and explain in details. Nurse oso friendly.

Good service and patience

医生态度很好,很有耐心

Good consult. Thanks dr Bryan

very good very demure very cutesy doctor

Good services.Dr and staff friendly.

Very patience doctor explain all the sickness possibility, how it will caused the symptoms fully understand patients situation give suggestion or patient.

Dr educate his patients well

Brian okay staff okay

Always been my panel clinic ever since I moved to kepong. experience with both doctors was great as they don’t generalise and diagnose but they ask as many follow up questions as they need to give the most accurate diagnosis. Last visit with the advice and medication the doctor provided I was able to recover pretty soon…

The place was clean and tidy, Dr Foo Sulyn was also very professional and inquisitive about my reason for vaccination and brought to light some important information

Clinic is clean and neat, I was attended by Ms Najwa and Dr Foo, seamless experience from registering to consultation and payment. Dr Foo checked and explained my condition thoroughly, listened to my problems and gave opinions to my situation. Will definitely come back here if I'm in need of medical opinion or not well.

Doctor is very patient and professional

Friendly counter service. Dr Foo on duty also took her time to examine & run through my symptoms. Nice atmosphere to the clinic.

Good service

Doctor and nurse are very helpful

Doctor very patient

Very good explanations from Dr Lim!

This is my first experience to get my treatment here and I glad to coming here because the doctor who treated is kind and knowledgeable. She give right diagnosis and advices on how to overcome or reduce the pain.

Nurse and doctor very friendly. Recommended

真的很好👍🏽

The Dr.Lee Wai Yern and nurses on shift is very kind and friendly. Will introduce more to family member and friends next time.

Good service

Good explanation

Detailed diagnosis and reasonable price. The doctor and staff are friendly.

Friendly staffs & experienced doctor

Nice staff Sabina and Joan very friendly

Very professional and caring service!

Friendly Dr and staff.

Dr is v approachable n helpful

室内干净,医生friendly

Doctor is very nice, patience and receptionist/staff nurse is very helpful 🙌🏻

Good Doc Lee , caring , patience and friendly

nice doctor and staff arnie joan

Doctor Lim is very helpful

good services.

Doctor Lim is very friendly and explains the symptoms to me in a very detailed manner. The staffs are very friendly as well. Definitely recommended to anyone.

very good sevice

Dr is kind and friendly.

Excellent doctor and staff! Reasonable price! First time here due to itchy rashes on skin. Dr. Bryan Lim checked the rashes and asked relevant questions regarding it. Based on the questions he asked, I can see and feel that he's very caring and professional. He explained why he asked these questions, and the possible reasons for the rashes occured, with patience. The other staff also treated me with kindness. Totally recommended! Quality healthcare!

Detailed consultation from Dr Foo. Decent medical bills and the clinic is near my place.