Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

genshin 1
genshin 1

Just left a 5 star review

医生很细心,很友善,整体都很好!

dr bagus staff okay mantap viki

Patience doctor and the medicine is always effective

Kindness and goodness

The doctor and the staff are very nice and responsive.

環境很乾淨,醫護人員也很好很溫柔

The doctor and nurse are very friendly and attentive! Highly recommended!!

Great service by the Dr! Very polite and fast

Very good, patient ,kind and positive Dr.Foo in explaining symptoms and even willing to do extra checkups for me. She really provided me with counseling and emotional value So far this is the best doctor I have ever seen. Would come back here for further checkups.

My experience here was an extremely pleasant one, Dr Foo was very thorough and clear with her diagnosis and explained everything very well, she also went ahead and checked my BP even though my complaint was diarrhea which I discovered to have really high blood pressure and prescribed me solutions to deal with it. Nurse Tracy was also very efficient and professional with her conduct. I was very satisfied with the overall customer service and experience here.

Dr. Foo is a kind doctor. Recommended!

The doctor is very nice and the wound dressing process is painless ☺️

Friendly staff and doctor.

Good service and great explanation

The staffs and doctor are all very firendly.

医生非常温柔和耐心的解释 环境也很整洁干净

服务很好

Superb and meticulous lenglui doctor. She is attentive towards every symptoms so that she can presbribe the right regiment. She is also my mom lifesaver once. Highly recommended.

Done ECG here. Doctor and staff provided good service and detailed explanation. Recommended

doctor friendly and professional

Doctor was patient and explained my sickness and symptoms in detail.

Good service and explanation

doctor explained and checking very patiently Nice and professional

医生很nice 也很温柔👍🏻 100分👍🏻

First time come to this clinic. Doctor will ask a lot to know the issue. Very patient and details. So far is good.

Clean clinic and dr was very patient and professional

Professional and friendly doctor and nurses. Highly recommended 👍

Came here after i got some allergics on my face & body due to medical reactions and the doctor consulted me very well, thankyou!

Doctors baik nurse banyak baik

The best clinic I have ever seen in jinjang. Doctor Lee is super friendly and professional!

Alhamdulillah, I’m satisfied with Dr Foo Sulyn (i think) explanation. I’m having allergic reaction on my skin iafter coming back from vacation. I did see 2 others doctor but they treat me as allergy reaction from dust mites. I have used all the medication given but the rashes still there and it becomes more itchier. Before this, I don’t have any worse allery. Then, she said maybe I have bacterial infection/fungal. I hope the meds works as Im running out of options whats been happening to my skin. Its been 3 months :(

Great patience doctor!

医生很有耐心哦!

Doctor nice and profesional

Good and professional doctor Price reasonable too

Good and nice doctor. Thanks

very friendly staff

My preferred clinic. Doctors are attentive.

Nice place. Doctor service is nice. Patient and kind.

Nice dr and staffs! Thank youu

医生和护理人员很有耐心,效率很高。

The besttt klinik

Good service by Dr foo. Very patience

doctor very friendly👍🏻👍🏻👍🏻

Doctor was super patient and talked me through the problem I had. Recommended

Good Service 🥰 Thank you Dr Foo. Really recommend

The place is very clean, and the doctor is patient and thorough in explaining everything. Highly recommended!

Great team and the doctor is patient and thorough.

医生很好~ 服务不错 ~ 环境干净

Good service

my first time here.. place looks nice and clean.. Doctor Foo Sulyn very nice and patient too..

the service and staff was good

Doctor is pretty n nurse is so kind love this clinic