Privacy Policy

Last Updated: [3rd June 2024]

Welcome to Klinik Mediverse (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://klinikmediverse.com, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Date of birth
  • Health information

b. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • With your consent
  • To trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We do not control these third-party websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Klinik Mediverse HQ
Address: No 50, Jalan 9/32,
Taman Jinjang Baru,
52000 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur.
Email: mediversecare@gmail.com
Phone Number: 03 6243 4203

Rosnaliza Isa
Rosnaliza Isa

Just left a 5 star review

我们一家都在这Klinik看医生,医生和护士都很好,最重要可以看到我们健健康康,大人和小孩都适合的klinik。

Dr Nicole is very kind and patient

The staffs of this clinic are friendly, especially the female doctor (although i dunno her name) is professional, draw blood fast without pain feeling at all and she can explain all my questions patiently. The environment in the clinic is clean also and looks new. The parking is a bit hard to find, but i still manage to find a parking in the end with some walking distance to the clinic. Overall, my 1st time visit to this clinic was pleasant and i will highly recommend it to others.

Good service.

Dr Affendi Lee provide good consultation and checking thoroughly. Good service

The doctor is very polite and good, with clear explanation. Thank you.👍🏻🥰

医生不错friendly 柜台服务也很好

Doctor very nice and very friendly explain very detials.

their so welcoming for patients

Klinik的环境很好 干净 医生也explain到很详细 价钱也不错

医生很有耐心,看诊都很细心和详细👍🏻

After some frightening experiences in the past, I found this clinic and I'm completely impressed by their work and service. It's fast and professional. This is my second clinic since moving here. Compared to my first one, even when I was seriously ill, they didn't mind the long waits. That wasn't the case with this clinic. I highly recommend this clinic, especially for women.

Good service, nice doctors.

Good service

good quality service

我很喜欢这里的服务,护士们都很亲切,医生也很专业。诊所的环境干净整洁,让人很安心。

Good service

服务很好,护士也很耐心的讲解药物 价钱公道 Dr Foo也很耐心

Highly recommend

Good service and professional

Doctor is the best in Selangor

Friendly stuff, clean and neat environnent doctor is giving pofessional advice to patient.

The clinic is very clean and comfortable. The staff are friendly and helpful, and the doctor is patient when explaining everything in detail. Service is fast and professional. Overall a very good experience!

Doctor is patient and nice

First time here. Good service provided by the clinic.

Good doctor

Good explanation and professional

很专业,医生解释到很清楚,护士服务也很好,都很有礼貌

Dr. Foo - explanation very clear and in details. Good doctor

nice experience here!

Cured my 1 month cough, thx. Professional and patience doctor. Reasonable price.

Dokter yang ramah.pelayan klinik pun ramah.tempat yang bersih..terima kasih klinik mediverse.

Dr Foo was very nice and patient with my baby girl. Very clean environment too

👍👍👍👍

Clean environment , friendly doctor and staff.

感觉1现在很多医生都是你说什么 他们就给什么药 这里真的会很仔细和我说明 感觉2特别好

Highly recommend! Great environment and friendly staff!!

Highly recommended! I had my wound care done here—very fast service. The doctor explained the wound's progress clearly. Overall, excellent!

Doctor are patient and explain very nicely

Dr Foo Sulyn is superb. Friendly and good with kids.

很好的klink 医生也很好价钱合理

服务很好

Nurses and doctor is very polite, detailed explanation and consultation. 👍🏼👍🏼

doctor is very gentle & explained everything in detail and the fee is not too expensive as well

Clean environment, good doctor and helpful staffs

医生很亲切,护士们服务也很有礼貌

Dr Nicole very gentle and attentive. Friendly staff and good environment.

Staff Joan and snowy friendly and thank you so much💟

这间医院不过,医生非常耐心讲解~